Returns and Exchanges

At Vevo Mobile, we want you to be completely satisfied with your purchase. If you are not happy with your electronic device, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log into your Vevo Mobile account and navigate to your order history to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the device in its original packaging, ensuring all accessories, manuals, and cables are included to avoid restocking fees.

3

Ship the Device

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the device's condition, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing